Frequently Asked Questions

What is Spotbookr?

Spotbookr is a searchable social media advertising database that surfaces real momentum signals across brands and creators.

Which platforms are supported?

We’re launching TikTok Ad Intelligence BETA first, with Instagram Ad Intelligence in development. We plan to expand to other major social platforms over time to provide broader cross-platform coverage.

How fresh is the data?

We source data from official APIs and refresh multiple times daily, ensuring you don’t miss new spots or changes.

Can I export data?

Yes. Export options depend on your plan. See the Pricing page for details on export limits and formats.

Do I need an account to view profiles?

Yes. You’ll be prompted to log in before accessing detailed brand or creator profiles.

Do I need to connect my social accounts?

No — you do not need to connect or grant access to your personal social accounts to use Spotbookr. Our core product uses data collected from official platform APIs and public ad libraries so you can explore campaigns and creatives without linking any advertiser or creator accounts.

How do I start a trial?

Click “Get Started” to begin your 7-day free trial. You can cancel anytime during the trial period.

How do payments work?

We process subscriptions securely through Stripe. You can use major credit/debit cards; billing renews automatically unless you cancel.

Can I cancel my free trial?

Yes. You can cancel anytime before the trial ends to avoid being charged. Your access will continue until the trial expires.

Who is eligible for a free trial?

New customers joining on the Basic plan are eligible for a 7-day free trial.

Can multiple people use one account?

No. Accounts are single-user only. For teams, please contact us about multi-seat options.

Do you scrape data?

No. We do not scrape. We rely on official APIs and compliant data sources refreshed multiple times daily.

Can I upload my own ad metrics and compare them?

Coming soon — we plan to offer an opt-in feature that lets teams upload their campaign metrics and privately compare them against Spotbookr's aggregated benchmarks. Uploaded data will be handled securely and only used with your explicit permission for comparisons and exports.

Is Spotbookr legal to use?

Yes. We operate under fair use principles and API-access agreements—granting insight without scraping or sketchy behavior.

How does Spotbookr handle privacy and compliance?

Spotbookr follows privacy best practices and is designed to comply with relevant legal frameworks in the United States, the European Union (GDPR), the United Kingdom (UK GDPR), Australia (Privacy Act), and Canada (PIPEDA). We continually review our processes to align with regional requirements.

Do you store personal data?

No. We do not store personal user data from social platforms. Our systems retain campaign- and creative-level metadata and aggregated metrics needed for analysis while excluding personal identifiers. If you choose to upload any company or campaign data, that upload is opt-in and handled under strict access controls.